Case study · Legal Transformation Success Story
Discover how AI and automation transformed a New Zealand law firm's operations, streamlining processes and enhancing service delivery through intelligent automation.
Background
Our client, a New Zealand-based law firm, faced a significant challenge following a substantial reduction in their legal team. This reduction threatened their ability to maintain service levels and accept new clients.
Our approach
Conducted a comprehensive 4-week analysis of existing processes to identify inefficiencies and bottlenecks throughout the legal workflow.
Applied proven Lean principles to document workflows systematically and identify areas of waste and improvement opportunities.
Adopted an Agile delivery model, prioritising high-value, low-effort initiatives to ensure maximum impact and rapid results.
Challenges and solutions
Manual process taking 40 minutes per client:
Time-intensive process taking 4 hours per client:
Inefficient handling of documents:
Time-consuming process taking upto 6 hours:
Measurable results
Implementation timeline
What changed day to day
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AI analyses case details to recommend relevant precedents from legal databases, improving submission accuracy and comprehensiveness
Eliminated scheduling conflicts and improved communication channels through automated systems
Reduced rework through automated quality checks and standardisation of legal documents
Centralised digital storage with automated filing and classification eliminates lost documents
Enhanced document quality through AI-assisted drafting and automated review processes
Automated workflows reduced manual intervention and processing time by 80%